Six Juniper Communities Win 2017 Bronze National Quality Award!

2017 Bronze National Quality Award

2017 Bronze National Quality Award

by Jeanine Genauer

Juniper Village Wellspring Memory Care at Brookline, Juniper Village at Lebanon, Juniper Village at Meadville, Juniper Village at Mount Joy, Juniper Village at Williamstown and Juniper Village Wellspring Memory Care at Williamstown have all been recognized as 2017 recipients of the Bronze – Commitment to Quality Award for their dedication to improving the lives of residents through quality care. The distinction is one of three progressive award levels through the National Quality Award Program, presented by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL), the leading association for long term and post-acute care. The program honors association members across the nation that have demonstrated their commitment to improving quality of care for seniors and persons with disabilities.

These six Juniper Communities join Juniper Village Senior Living at Brookline and Juniper Village Rehabilitation and Skilled Care at Brookline 2016 recipients of this prestigious award.

The National Quality Award Program, which AHCA/NCAL established in 1996, is based on the core values and criteria of the Baldrige Performance Excellence Program, which is also the foundation of the metric-based AHCA/NCAL Quality Initiative. The Baldrige program helps organizations in different business sectors improve and achieve performance excellence.

The Award Program has three levels: Bronze, Silver, and Gold. Providers begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision, mission statement, and key strengths and challenges. Bronze applicants must also demonstrate their ability to implement a performance improvement system. Trained Examiners review each Bronze application to determine if the center has met the demands of the criteria. As recipients of the Bronze – Commitment to Quality Award, all eight Juniper Communities may now move forward in developing approaches and achieving performance levels that meet the Silver – Achievement in Quality Award criteria.

The awards will be presented during AHCA/NCAL’s 68th Annual Convention and Exposition in Las Vegas, Nevada, October 15-18, 2017.