by Jeanine Genauer
These six Juniper Communities join Juniper Village Senior Living at Brookline and Juniper Village Rehabilitation and Skilled Care at Brookline 2016 recipients of this prestigious award.
The National Quality Award Program, which AHCA/NCAL established in 1996, is based on the core values and criteria of the Baldrige Performance Excellence Program, which is also the foundation of the metric-based AHCA/NCAL Quality Initiative. The Baldrige program helps organizations in different business sectors improve and achieve performance excellence.
The Award Program has three levels: Bronze, Silver, and Gold. Providers begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision, mission statement, and key strengths and challenges. Bronze applicants must also demonstrate their ability to implement a performance improvement system. Trained Examiners review each Bronze application to determine if the center has met the demands of the criteria. As recipients of the Bronze – Commitment to Quality Award, all eight Juniper Communities may now move forward in developing approaches and achieving performance levels that meet the Silver – Achievement in Quality Award criteria.
The awards will be presented during AHCA/NCAL’s 68th Annual Convention and Exposition in Las Vegas, Nevada, October 15-18, 2017.