Juniper prides itself on innovation; on implementing systems and programs which get ahead of the curve to benefit our residents. Juniper was one of the first largely senior loving companies to choose to adopt electronic health records or EHR. As you may recall, hospitals, physicians and skilled communities were required to implement EHR systems by 2014. However, assisted living (senior care) was exempt, and yet Juniper implemented EHR beginning in 2012. Not only did we adopt the clinical modules but we instituted an integrated electronic operating system that links clinical, financial, quality and market-related data.
Why is this good? It means that our whole team has access to real time information about our residents. From shift to shift, our team of Associates knows when someone has experienced some symptoms and can watch them closely so that if necessary, we can intervene early and if possible, prevent a situation from worsening. It also means that our visiting physicians and other Partners in Caring, can be up to speed on our residents needs and situation.
Our EMR system also allows us to track key metrics. This helps not only us manage the care and service we provide our residents but allows us to demonstrate our effective systems to other providers our residents use. For example, we easily track a key piece of data hospitals now rely on, re-admissions within 30 days of discharge. Our EMR allows us to provide this data and also share the outcomes from our close monitoring of resident conditions. Early identification often means the ability to prevent the onset of issues which lead to a hospital stay.
In short, our EMR allows us to provide better care, better quality and lower costs by having information and sharing it. We are all about collaboration, cooperation and communication when it means we contribute to better health for our residents and for the American health care system!
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