Lynne Katzmann Interviewed as Industry Leader

Lynne Katzmann

Lynne Katzmann

by Jeanine Genauer

Senior Housing News recently ran a series of comprehensive interviews with industry-leading executives to bring you unique insight into their personal stories. One of those executives was our very own founder and president, Lynne Katzmann. In a very candid and touching discussion she opens up about her motivations for starting the company and her philosophy toward business.

Below is a brief excerpt of that interview or you can click here to read the full story:

Meet Lynne Katzmann, founder and president of Juniper Communities. Juniper operates 18 communities across New Jersey, where the company is based, Colorado, Pennsylvania and Florida. An entrepreneur at heart, Katzmann comes from a long line of businesswomen and credits her upbringing in part for making her the successful businesswoman she is today. Taking a forward approach, Juniper is making strides with its approach to technology and staffing, among other areas that often challenge senior living providers. We sat down with Katzmann to hear how her business savvy has evolved over time, why women make for good leaders, and why managing millennials is shifting the industry’s take on staffing.

Tell me about how you started Juniper.

I started Juniper when I was very young, much younger than I am today. I went to school in London and I studied the German Social Insurance System between 1883 and 1911. A totally esoteric topic, one would think, but it wasn’t.

When that was finished I did a Medicare demonstration project, started a not-for-profit company and then went to a dinner party and was invited to go to New York to help run a public health care company.

What was the name of it?

It was called Metrocare. It operated skilled nursing and retirement housing in Florida, California and New Jersey. When I got there, I worked directly for the board of directors. We grew the company and we started a managed care division in which we partnered with Baxter Travenol [now Baxter International Inc.] and doubled the company’s value in two and a half years. It was taken private and I went on to form Juniper. I was, at the time, in my early 30s and I didn’t know what the hell I was doing, if you want to know the truth. It was great fun. I put together some angel investors.

Were those the original investors?

Those original people are still with me today. It was friends of friends. We raised initially $440,000 to seed the company. Later on, over the course of the next 10 years, we raised about another $11.5 million. We thought we were going to be a private REIT, and ended up just having to do property-specific deals because we weren’t able to raise the $100 million fund that I thought we would raise. We bought our first properties in 1990.

June 2016 Events at Juniper Communities: Live in Wellness

 

June 2016 Events

June 2016 Events

by Tara Williamson

What is wellness? The National Wellness Institute defines wellness as “a conscious, self-directed and evolving process of achieving full potential.” At Juniper we believe in fostering this definition of wellness everyday by offering programs and services that help our residents achieve their full potential. As we wind down our Healthy Aging series, this month we focus on Food by highlighting our H’Art and Soul of Dining Signature Program.

Throughout our lives the most important discussions, revelations, decisions and announcements have transpired around the dinner table. When company came over we caught up on the latest gossip over coffee and fresh baked goods. If you needed advice from your parents, it was often given while enjoying Mom’s delicious pot roast on a Sunday evening. Why should that be any different when you enter your retirement years in one of our communities?

With the kitchen often being the heart of the home, we have developed H’Art and Soul of Dining with this in mind. This program strives to impart spirited service, companionship and nourishment through sharing the joy of good food – just like home! Our dining program is designed to not only meet resident’s physical needs, but their emotional and social needs as well. We believe this program provides a perfect balance of nutritious and delicious food choices, comfortable atmosphere and ambiance, social interaction, cleanliness and a spirit of service.

Indulge with us this month as we focus on the “heart” of the home with program offerings centered on food and nutrition such as our hydration program with healthy snacks and juices and educational presentations by a dietitian. Join us in June as we Live in Wellness.

Our fabulous June 2016 events at Juniper Communities include our:

  • Blood Drive For Central PA Blood Bank because each pint of blood donated can save as many as three lives, so join us at Juniper Village at Lebanon to make your contribution to the Central PA Blood Bank, as everyone’s participation is encouraged and much appreciated a the Blood Bank set up in The Club of the Community House with no appointment necessary, and a special “Goody Bag” will be given to each participant on June 6th from 3:00 pm to 7:00 pm in Lebanon, PA at Juniper Village at Lebanon.
  • Summer Fruit Carving Class taught by Juniper Village at Forest Hills’ Dietary Manager, Ken Miller, you will learn the techniques used by the experts to adorn your summer picnics and parties than with beautifully carved fruit on June 9th at 6:00 pm in Pittsburgh, PA at Juniper Village at Forest Hills. (RSVP to 412-244-9901. Cost is just $20.00 and will include your own set of carving knives.)
  • Father’s Day Luncheon as Michael Jordan once said, “My father used to say that it’s never too late to do anything you wanted to do; you never know what you can accomplish until you try,” so please join us in our Main Dining Room as we pay tribute with family, friends and community neighbors to wise and amazing fathers everywhere on June 19th at noon in Denver, CO at Juniper Village at The Spearly Center.
  • Warning – Read the Label as Lisa Monti, registered dietician, will focus not on the foods we should be eating, but instead on the foods that we should NOT be eating; processed foods include ever-increasing amounts of additives, chemical binders, and other unnatural ingredients, and this discussion will teach you how to carefully read and understand the ingredients on the labels of the foods you buy on June 21st at 6:30 pm in Chatham, NJ at Juniper Village at Chatham.
  • Food Around the World in keeping with tradition, please help us welcome our community partners in caring as they share favorite foods from around the world for our seventh anniversary event, where we will have even more variety than ever before, so come and enjoy cuisine and culture from across the globe on June 23rd at 2:30pm in Cape Coral, FL at Juniper Village at Cape Coral.
  • Lunch & Learn: Live in Wellness – Dietary Needs for Seniors with registered dietician and Juniper Village at Brookline dietary consultant, Shawnee Kelley, for this informative (and delicious) take on what we need to keep our bodies operating well at any age with a menu to include strawberry mesclun salad and pecan crusted cod on June 29th at noon in State College, PA at Juniper Village at Brookline. (RSVP to 814-235-2041 and let us know of any dietary restrictions.)

We look forward to sharing our June 2016 events at Juniper Communities with you as you Live in Wellness.

Juniper Communities’ Innovative Small-House Model

Small-House Model

Small-House Model

by Diane Byrne

There is a growing understanding of what makes a successful environment for seniors living with memory impairment.  The elements that can make a difference in the lives of those with dementia are not that complicated and can be encapsulated in two words – connectedness and a sense of home.  The small-house model or cottage model has been found to be the most successful environment in providing that sense of home, connectedness, and ultimately, happiness.  Juniper Communities has served as an innovator in pioneering the small-house model within their memory care communities.  Juniper continues to believe that this model remains the gold standard in memory care.

Juniper has been well ahead of the trend as we have owned and operated two types of small house models for more than a decade.  Two of our small-house models, Aurora and Louisville, both in Colorado, were purpose built by Juniper in 1999 and 2000 respectively, as part of our initiative to provide leading-edge care to residents living with memory impairments. These two communities include four small houses, each with 12 or 13 rooms, virtually all private, surrounding a town hall area. Each town hall provides destination locations consisting of multiple familiar spaces such as an office suite, game room, library, country store, and gymnasium, where residents from all houses can go for additional services or programs. In this model, where the houses are linked, all staff are readily available to assist if needed.

In both models, residents at Juniper’s communities live within a short walk to the living room, kitchen and dining areas.  The environment is homelike; there are no nurses’ stations and no medication carts that block the hallways.  Staff wear polo shirts, not scrubs, and are trained to engage residents in activities of daily living, as well as social and recreational activities.  In both models, there are large, accessible and safe outdoor spaces surrounding the community.

Ultimately it is all about relationships.  The small-house model of care becomes a true community for a group of seniors and staff. It focuses on nurturing the spirit of life, and its heart is found in the relationships that thrive there. Juniper’s goal via the small house model has always been and continues to be to serve as a place where seniors can receive assistance and support with activities of daily living and care, without the assistance and care becoming the focus of their life.  And ultimately to provide the key elements to successful memory care – connectedness, home, and happiness!

Music & Memory: Juniper Communities Uses Innovative Approaches

Music & Memory

Music & Memory

by Diane Byrne

The statistics on caregiver stress and burn-out are overwhelming.  Support groups sponsored by the Alzheimer’s Association or community groups can be key to managing stress.   Juniper Communities Wellspring Memory Care offers solutions similar to those experienced by one of the Alive Inside profile families – a secure, homelike care setting which allows the family caregiver to participate to the degree that they choose and are able.

One program that we have recently instituted in all of our memory care communities is Dan Cohen’s Music & Memory.  We recommend learning about and using this program in any care setting – at home, day programs, or long-term care communities.  Research shows that persons with Alzheimer’s disease and other dementias, can reconnect to the world and gain improved quality of life from listening to personal music favorites.

At Juniper Communities Wellspring Memory Care all residents have access to music players. Upon move-in, we ask family members to provide us with a list of a resident’s favorite songs from their young-adulthood which we load onto their player.  Finding the right combination of “what works” is critical.

If you would like to speak with someone about a long-term or temporary respite stay for your loved one in a secure Memory Care facility, would like more information about implementing a Music & Memory program at home, or would like to make a donation of music players or iTunes gift cards to facilitate our program, contact Juniper Communities Wellspring Memory Care.